Booking Payment Terms

Booking Terms & Conditions

  • Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing
  • TLC Automotive Obsession will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with the technician.
  • All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes.
  • We cannot guarantee any firm times when accepting your booking.
  • Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type
  • We reserve the right to use any independent contractor to undertake your auto detailing and may need to change the detailer at short notice without penalty.
  • Whilst every effort will be made to keep regular bookings to the same day and time each week, sometimes it may be necessary to make changes but we will endeavor to communicate the changes prior to arrival
  • We reserve the right to take a debit or credit card details to secure the booking.
  • We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.
  • All vehicles are cleaned at the customers own risk
  • All orders placed require address, package, and vehicle condition verification. Service requests are not guaranteed at time of booking and may be cancelled at anytime at the sole discretion of TLC Automotive Obsession. TLC Automotive Obsession reserves the right to refuse service to anyone.
  • TLC Automotive Obsession reserves the right to refuse or deny customer demands above and beyond the booked detailing
  • TLC Automotive Obsession will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered.
  • A 50% Deposit is to be paid when a booking is placed and please note that any cancellations will result in a non refundable fee of the 50% as booking causes loss of time and money.